Privacy & Cookie Policy

Who We Are

The Opticians operates optometry practices across London. We are committed to protecting your privacy and handling your personal information responsibly in accordance with UK data protection laws.

What Information We Collect

When you use our services or visit our website, we may collect:

• Personal details (name, email, phone number, address)
• Health information related to your eye care
• Website usage information through cookies and analytics
• Technical data (IP address, browser type, device information)

How We Use Your Information

We use your information to:

• Provide eye care services and manage appointments
• Process orders and payments
• Communicate with you about our services
• Improve our website and services
• Comply with legal obligations

Cookies

We use cookies to improve your experience on our website. Cookies help us understand how you use our site and remember your preferences. We may use analytics services like Google Analytics and WordPress analytics to monitor website performance.

You can control cookies through your browser settings. Note that disabling cookies may affect how our website functions.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to how we use your information
• Withdraw consent at any time

Data Security

We take appropriate measures to protect your personal information from unauthorized access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page, and significant changes will be communicated to you directly where appropriate.